HR Generalist

Job Summary:
The HR Generalist supports day-to-day human resources operations and ensures alignment with company policies and employment laws. This role works closely with employees and managers across the organization to deliver HR services including recruitment, onboarding, employee relations, performance management, benefits administration, and compliance.

Key Responsibilities:
HR Administration & Compliance
• Assist with the implementation of HR systems and digital tools.
• Support HR projects, including developing and refining HR policies and procedures.
• Process employee changes, terminations, and compliance documentation.
• Manage and maintain employee records, HRIS data, and confidential personnel files.
• Support audits, reporting requirements, and policy updates.
• Participate in HR initiatives such as employee engagement surveys or process improvements.
• Prepare HR reports, spreadsheets, and metrics as needed.
• Process the annual employment survey and maintain annual employment registration.

Talent Acquisition & Onboarding
• Manage and maintain the full-cycle recruitment process (job postings, screening, interviews, job offers).
• Source candidates using various channels; job portals, social media, employee referrals, headhunting, and recruitment agencies.
• Manage and maintain applicant tracking and recruitment metrics.
• Process all onboarding documentation
• Facilitate new-hire onboarding, orientation, and documentation.

Employee Relations
• Support initiatives that enhance employee engagement and company culture.
• Serve as a point of contact for employee enquiries regarding HR policies, procedures, benefits and payroll.
• Advise and assist in resolving employee grievances, disciplinary actions and conflict resolutions.

Performance & Employee Development
• Maintain performance management systems.
• Assist with performance review processes and documentation.
• Manage and coordinate training programs, development initiatives, and mandatory compliance training.

Benefits & Payroll
• Manage and maintain benefits data.
• Coordinate and administer employee benefits enrolment, status changes and employee communications and enquiries.
• Manage the end-to-end payroll processing for all employees
• Assist with payroll processing tasks, timekeeping issues, and employee status changes.
• Support internal and external audits with necessary payroll documentation.
• Stay updated on changes in tax laws, wage codes, and all payroll-related legislation and ensure compliance with statutory laws.
• Complete annual filings and returns for employment, payroll, company pension and benefits in kind.

Work Permits
• Review work permit applications and documentation and submit.
• Ensure strict adherence to employment laws, immigration regulations, and company policies.
• Stay updated with changes in local and international employment and immigration laws.

Qualifications:
Education & Experience
• Bachelor’s degree - Human Resources, Business Administration, or a related field.
• CIPD Level 3 or above beneficial.
• 3+ years of HR experience essential, Generalist or HR Coordinator background advantageous.
• 2+ years of payroll management preferred.

Skills & Competencies
• Proficient with HRIS, HR & Payroll systems and Digital Tools
• Proficient with Microsoft Office Suite.
• Strong understanding of HR practices and employment laws.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive information with discretion.
• Strong organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.

If you are an experienced HR Generalist looking for a new challenge in Gibraltar, please get in touch ASAP.

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